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GrabPay merchant?

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A cashless business.

Accepting cashless payment with GrabPay is easier and more seamless than traditional methods - freeing up time for you to focus on what’s important for your business. By that, you’ll also be able to market to and attract new customers along the way.

Start growing your business by accepting GrabPay payments.

Why should you accept GrabPay?

It has ready users

There are over 4 million Grab users & drivers in Singapore that you can market to.

It’s simple

Customers just have to scan a QR code, enter the amount and tap 'Done'. You’ll receive a notification and instantly receive credits in your Grab app. It’s that easy!

No fixed costs

There are no terminal fees or subscription cost for you. That's more savings for you.

It keeps a log

All daily transaction logs can be viewed and checked instantly on the Merchant app. More time for your cashier, less errors for your business.

How it works

Get paid for goods/services you sell
Check your Daily Balance and Transaction Details
Check your Daily Report
Check your Monthly Report
Refund a customer

1. Step 1:
2. Customer to launch Grab app - tap top right for GrabPay
1. Step 2:
2. Select 'Pay'
1. Step 3:
2. Scan QR code
1. Step 4:
2. Enter intended amount
1. Step 5:
2. You get paid instantly

1. Step 1:
2. Launch GrabPay Merchant app to view your Daily Balance
1. Step 2:
2. Tap on individual transactions to view Transaction Details

1. Step 1:
2. Launch GrabPay Merchant app
1. Step 2:
2. Tap menu and select ‘Reports’
1. Step 3:
2. Select ‘Daily’ and choose a date
1. Step 4:
2. Get your total daily transactions

1. Step 1:
2. Launch GrabPay Merchant app
1. Step 2:
2. Tap menu and select ‘Reports’
1. Step 3:
2. Select ‘Monthly’ and choose a month
1. Step 4:
2. Get your total monthly transactions

1. Step 1:
2. Launch GrabPay Merchant app
1. Step 2:
2. Tap menu and select ‘Refund’
1. Step 3:
2. Choose to scan QR code or manually key in Transaction ID
1. Step 4:
2. Check Transaction Details and tap ‘Refund’
1. Step 5:
2. Tap ‘Confirm’ to complete your refund

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Operating hours

Monday - Friday:
7am - 9pm

Saturday:
9am - 6pm

Sunday:
9am - 6pm

Public holidays:
9am - 6pm

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